Two out of three mortgage loans generated in Mexico are processed through DOCSOLUTIONS’ specialized technological platform and backoffice (supported by qualified personnel, processes and machine learning technology), which supports on-line operations of a financial institution linked to more than 1,700 notaries in Mexico, delivering the highest quality and service standards that have been forged over 17 years of evolution.
A financial institution devoted to granting automotive loans eliminated the costs associated with phishing frauds by bringing them to zero cases, through the implementation of DOCSOLUTIONS’ Digital Onboarding which allows the sales force to enroll customers and validate their identity from their mobile devices.
Two out of three mortgage loans generated in Mexico are processed through DOCSOLUTIONS’ specialized technological platform and backoffice (supported by qualified personnel, processes and machine learning technology), which supports on-line operations of a financial institution linked to more than 1,700 notaries in Mexico, delivering the highest quality and service standards that have been forged over 17 years of evolution.
A financial institution devoted to granting automotive loans eliminated the costs associated with phishing frauds by bringing them to zero cases, through the implementation of DOCSOLUTIONS’ Digital Onboarding which allows the sales force to enroll customers and validate their identity from their mobile devices.
Global bank with operations in Mexico implements DOCSOLUTIONS’ biometric solution for identity validation in its branches, and chooses DOCSOLUTIONS’ backoffice services for information validation for the opening and maintenance of accounts, which has represented savings by 57% in operating costs while achieving quality and service levels close to 100%.
Pharmaceutical Corporation implements DocFlow® for managing its Electronic File, assuring the regulatory compliance required by COFEPRIS, in relation to the required health records documentation.
The federal government hired DOCSOLUTIONS to implement an operation in a record time of only 4 working days, which would allow the quick and error-free termination of nearly 50,000 workers in 30 days, through the implementation of 23 Voluntary Compensation Centers, with technological, human and material resources, as well as the necessary processes for a successful and smooth State operation.
Global bank with operations in Mexico implements DOCSOLUTIONS’ biometric solution for identity validation in its branches, and chooses DOCSOLUTIONS’ backoffice services for information validation for the opening and maintenance of accounts, which has represented savings by 57% in operating costs while achieving quality and service levels close to 100%.
Pharmaceutical Corporation implements DocFlow® for managing its Electronic File, assuring the regulatory compliance required by COFEPRIS, in relation to the required health records documentation.
The federal government hired DOCSOLUTIONS to implement an operation in a record time of only 4 working days, which would allow the quick and error-free termination of nearly 50,000 workers in 30 days, through the implementation of 23 Voluntary Compensation Centers, with technological, human and material resources, as well as the necessary processes for a successful and smooth State operation.
DOCSOLUTIONS implemented the Strategic Model for Information Governance of a banking regulatory commission, which involved a process on consulting processes, legal framework, existing systems and human resources of the commission in order to integrate them into a governance framework that was efficient and allowed for regulatory compliance.
Chemical Industry Company implements DocFlow® for managing its accounts payable process in foreign trade activities. The platform interacts with customs agents, loads the support documentation, prior digitization and capture of the physical information and enables an efficient and solid flow of payment authorization, while ensuring compliance with the Customs Law.
States are able to increase their revenues by streamlining their Public Registry of Property processes executed by DOCSOLUTIONS. Through the modernization of the legal framework and a deep immersion in the processes, systems and human factor, these states now have modern, transparent and auditable registration processes, providing irrefutable legal certainty in each of their transactions, reducing corruption and improving public perception when procedures that previously took six months were achieved in less than a week. This will lead to an increase in real estate investment and the economic development of the entity.
DOCSOLUTIONS implemented the Strategic Model for Information Governance of a banking regulatory commission, which involved a process on consulting processes, legal framework, existing systems and human resources of the commission in order to integrate them into a governance framework that was efficient and allowed for regulatory compliance.
Chemical Industry Company implements DocFlow® for managing its accounts payable process in foreign trade activities. The platform interacts with customs agents, loads the support documentation, prior digitization and capture of the physical information and enables an efficient and solid flow of payment authorization, while ensuring compliance with the Customs Law.
States are able to increase their revenues by streamlining their Public Registry of Property processes executed by DOCSOLUTIONS. Through the modernization of the legal framework and a deep immersion in the processes, systems and human factor, these states now have modern, transparent and auditable registration processes, providing irrefutable legal certainty in each of their transactions, reducing corruption and improving public perception when procedures that previously took six months were achieved in less than a week. This will lead to an increase in real estate investment and the economic development of the entity.
A bank specialized in granting popular credits uses DOCSOLUTIONS’ backoffice to process the tickets and checks that are generated on a daily basis in branches throughout the country. Through machine-learning assisted digitization and capturing, it is possible to reconcile more than 75 million annual operations; thus providing regulatory compliance before the CNBV (National Banking and Securities Commission).
The largest network of private hospitals in the country contracts DOCSOLUTIONS’ services for the efficient management of their clinical and accounting records. Through an adequate inventory, classification and safeguarding, the availability, confidentiality and security necessary for these files is ensured in the best benefit of the group and the patients it serves.
In order to generate a comprehensive database of the seniority of each employee at a state-run institute, DOCSOLUTIONS executed an ambitious project that involved the hiring of more than 1,000 workers in a very short period of time to carry out the concentration of more than one million files, whose documents were validated, captured, integrated and digitized to produce a database proving the labor history of state officials, which had to be reliable and errors free as it was the basis for bonus payments during the change of regime to the new pension scheme.
A bank specialized in granting popular credits uses DOCSOLUTIONS’ backoffice to process the tickets and checks that are generated on a daily basis in branches throughout the country. Through machine-learning assisted digitization and capturing, it is possible to reconcile more than 75 million annual operations; thus providing regulatory compliance before the CNBV (National Banking and Securities Commission).
The largest network of private hospitals in the country contracts DOCSOLUTIONS’ services for the efficient management of their clinical and accounting records. Through an adequate inventory, classification and safeguarding, the availability, confidentiality and security necessary for these files is ensured in the best benefit of the group and the patients it serves.
In order to generate a comprehensive database of the seniority of each employee at a state-run institute, DOCSOLUTIONS executed an ambitious project that involved the hiring of more than 1,000 workers in a very short period of time to carry out the concentration of more than one million files, whose documents were validated, captured, integrated and digitized to produce a database proving the labor history of state officials, which had to be reliable and errors free as it was the basis for bonus payments during the change of regime to the new pension scheme.
Within the framework of the regulations established by INAI (National Institute of Transparency, Access to Information and Personal Data Protection) and the AGN (General Archives of the Nation), in line with the provisions of the General Archives Law, a decentralized agency of the federal public administration that had tons of archives dispersed in more than 100 points nationwide, hired DOCSOLUTIONS for the collection, purification, concentration, organization, inventory, classification, (according to the Law of Transparency) packaging and storage of more than 50,000 boxes in a center specially designed for this purpose, as well as the digitization of the file for its classification. Likewise, DOCSOLUTIONS implemented warehouse management and file marking systems in strict compliance with the Law of Transparency.
DOCSOLUTIONS is contracted by an institution dedicated to granting consumer loans on a massive scale, to validate, safeguard and manage the Institute’s credit files, in compliance with the guidelines of the General Archives Law, and to have an updated database of the more than 220,000 monthly loans it generates.
A multi-brand company in the food sector contracts DOCSOLUTIONS to carry out a comprehensive project to manage and store its corporate, tax and accounting files. This project involved logistics and collection, analysis, filtering and inventory of the files of each of its brands. Currently, thanks to DOCSOLUTIONS’ document solutions, the company has a perfect management and control system, as well as the standardization of its information and the approval of the database of all its business areas.
Within the framework of the regulations established by INAI (National Institute of Transparency, Access to Information and Personal Data Protection) and the AGN (General Archives of the Nation), in line with the provisions of the General Archives Law, a decentralized agency of the federal public administration that had tons of archives dispersed in more than 100 points nationwide, hired DOCSOLUTIONS for the collection, purification, concentration, organization, inventory, classification, (according to the Law of Transparency) packaging and storage of more than 50,000 boxes in a center specially designed for this purpose, as well as the digitization of the file for its classification. Likewise, DOCSOLUTIONS implemented warehouse management and file marking systems in strict compliance with the Law of Transparency.
DOCSOLUTIONS is contracted by an institution dedicated to granting consumer loans on a massive scale, to validate, safeguard and manage the Institute’s credit files, in compliance with the guidelines of the General Archives Law, and to have an updated database of the more than 220,000 monthly loans it generates.
A multi-brand company in the food sector contracts DOCSOLUTIONS to carry out a comprehensive project to manage and store its corporate, tax and accounting files. This project involved logistics and collection, analysis, filtering and inventory of the files of each of its brands. Currently, thanks to DOCSOLUTIONS’ document solutions, the company has a perfect management and control system, as well as the standardization of its information and the approval of the database of all its business areas.
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“Information processing, publication, consultation and management services, data and image transfer to customers in accordance with provisions of the Service Catalogue”.
Security Management System for Information that belongs to the company, its employees and customers that is managed by DOCSOLUTIONS throughout its lifecycle, including the processes of inventory creation, data base development, analysis and validation, software development, imaging, dynamic physical and electronic document and records management and storage, documents destruction, receivables transferring to third parties, implementation of customized document management processes; backup tape storage and rotation, promotional material management and fulfillment, as well as the inherent subprocesses, activities and products involved and derived from these processes” managing under statement
of applicability SOP-FO-32 Rev. 2 dated 2/NOV/2020.
“Processes for the administration, custody, organization, debugging, inventory and destruction of files and documents; hard and electronic copies of files management; dynamic files and documents; digitization and electronic administration of documents; development, analysis and validation of databases; systems design and development; delivery and reception of portfolio support documents; implementation of individualized document management processes; administration of computer tape and disk backups; advertising materials administration, as well as sub-processes and products or services derived thereof”.
“Servicios de procesamiento, publicación, consulta y administración de información, transferencia de datos e imágenes a clientes de acuerdo a lo establecido en el Catálogo de Servicios”.
“La información propiedad del cliente, de la empresa o datos personales de sus trabajadores que se administre bajo responsabilidad de DOCSOLUTIONS en los procesos de administración, guarda y custodia, organización, depuración, inventariado y destrucción de archivos y documentos, administración física y electrónica de archivos, expedientes y documentos dinámicos, digitalización y administración electrónica de documentos, desarrollo, análisis y validación de bases de datos, diseño y desarrollo de sistemas, entrega y recepción de documentos soporte de cartera, implementación de procesos individualizados de gestión documental, administración de respaldos de cintas y discos de cómputo, administración de materiales promocionales, así como los subprocesos y productos o servicios que se deriven de ellos. Administrado bajo la declaración de aplicabilidad SOP-FO-32 Rev. 2 de fecha 2/NOV/2020.
“Los procesos de administración, guarda y custodia, organización, depuración, inventariado y destrucción de archivos y documentos, administración física y electrónica de archivos, expedientes y documentos dinámicos, digitalización y administración electrónica de documentos, desarrollo, análisis y validación de bases de datos, diseño y desarrollo de sistemas, entrega y recepción de documentos soporte de cartera, implementación de procesos individualizados de gestión documental, administración de respaldos de cintas y discos de cómputo, administración de materiales promocionales, así como los subprocesos y productos o servicios que se deriven de ellos”.