We digitalize and automate our clients’ document-centric business processes to efficiently accelerate their digital transformation journey
We design and implement technology-enabled services and software platforms to digitally transform our clients’ operations, allowing them to optimize their operating costs and improve their market responsiveness.
Capacity to deploy BPO & technology solutions nationwide from 5 Hubs in Mexico, Monterrey, Puebla and Merida
More than 400 thousand square feet of document processing and storage areas and more than 1,000 associates
Tech Hub with professionals specialized in the creation and integration of digital transformation solutions
Internal and external Data Centers with unlimited storage and processing capacity
HOW WE CREATE VALUE
We provide technology platforms and tech-enabled services, built upon key document management and automation capabilities, to address the specific needs of each organization.
Digital Onboarding®
Credit Automation – AVN®
Signature Platform – SoluSign®
Content Platform – DocFlow®
Digital identity – ID Wallet®
Notary Automation – ANGIE®
Process digitalization and automation
Document digitization and database creation
Record storage and management
BPO / Back-office support
Nearshore services
Digital Government
Enterprise Content Management
Business Process Automation & RPA
Blockchain
Machine Learning / AI
Analytics / Business Intelligence
Biometrics & Digital ID
HOW WE DO IT
We analyze the client’s on-going transactional needs and implement components or integral solutions, through a transactional / SaaS model that allows an agile and efficient adoption.
Consulting
Analysis and optimization of selected clients’ current processes. Set of best practices built through our experience with +550 clients from mulptile sectors.
Implementation
Immediate ability to execute projects of any scale, through specialized technology platforms coupled with human-powered back-office operations
(~1,000 FTE’s) from 5 hubs throughout Mexico, spanning ~400,000 sq ft.
Operation
Operating standards under PMI and ISO standards covering SLA’s, physical and logical security, ISO 9001, ISO 27001 and ISO 20000-1, certified.
Discovery
Interpretation of data derived from the process to drive insights, anticipate decision making and promote continuous improvement.
WHY DOCSOLUTIONS?
We bring
20 years of experience built throughout
+500 customer in multiple sectors
We implement
your solution swiftly
allowing quick tangible results
our client´s digital business vision
We acompany
our customers on their
digital transformation journey
We innovate
and develop technologies
focused on Customer growth
with world-class standars
Call us at (800) DS 10 000 or write us at info@docsolutions.com
Whould you like to join our team? Send your CV to reclutamiento@docsolutions.com
“Information processing, publication, consultation and management services, data and image transfer to customers in accordance with provisions of the Service Catalogue”.
Security Management System for Information that belongs to the company, its employees and customers that is managed by DOCSOLUTIONS throughout its lifecycle, including the processes of inventory creation, data base development, analysis and validation, software development, imaging, dynamic physical and electronic document and records management and storage, documents destruction, receivables transferring to third parties, implementation of customized document management processes; backup tape storage and rotation, promotional material management and fulfillment, as well as the inherent subprocesses, activities and products involved and derived from these processes” managing under statement
of applicability SOP-FO-32 Rev. 2 dated 2/NOV/2020.
“Processes for the administration, custody, organization, debugging, inventory and destruction of files and documents; hard and electronic copies of files management; dynamic files and documents; digitization and electronic administration of documents; development, analysis and validation of databases; systems design and development; delivery and reception of portfolio support documents; implementation of individualized document management processes; administration of computer tape and disk backups; advertising materials administration, as well as sub-processes and products or services derived thereof”.
“Servicios de procesamiento, publicación, consulta y administración de información, transferencia de datos e imágenes a clientes de acuerdo a lo establecido en el Catálogo de Servicios”.
“La información propiedad del cliente, de la empresa o datos personales de sus trabajadores que se administre bajo responsabilidad de DOCSOLUTIONS en los procesos de administración, guarda y custodia, organización, depuración, inventariado y destrucción de archivos y documentos, administración física y electrónica de archivos, expedientes y documentos dinámicos, digitalización y administración electrónica de documentos, desarrollo, análisis y validación de bases de datos, diseño y desarrollo de sistemas, entrega y recepción de documentos soporte de cartera, implementación de procesos individualizados de gestión documental, administración de respaldos de cintas y discos de cómputo, administración de materiales promocionales, así como los subprocesos y productos o servicios que se deriven de ellos. Administrado bajo la declaración de aplicabilidad SOP-FO-32 Rev. 2 de fecha 2/NOV/2020.
“Los procesos de administración, guarda y custodia, organización, depuración, inventariado y destrucción de archivos y documentos, administración física y electrónica de archivos, expedientes y documentos dinámicos, digitalización y administración electrónica de documentos, desarrollo, análisis y validación de bases de datos, diseño y desarrollo de sistemas, entrega y recepción de documentos soporte de cartera, implementación de procesos individualizados de gestión documental, administración de respaldos de cintas y discos de cómputo, administración de materiales promocionales, así como los subprocesos y productos o servicios que se deriven de ellos”.